Forum Discussion
My Laptop shuts down during TEAMS calls
- Feb 16, 2021
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
BNano - Unfortunately, AMD based Lenovo Thinkpad Mobile Workstation P15v Gen3 with AMD Ryzen 7 PRO 6850H is experiencing the same problem - laptop powers off in the middle of Teams meeting.
I had all kinds of problems with this $3500 laptop, so I started a thread in Lenovo forums where I explained what kind of issues I had and how I tackled them. Issues ranged from sudden reboots while idling overnight, DPC latency causing audio cracks and pops, and of course - powering off in the middle of MS Teams meetings.
https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile-Workstations/P15v-Gen3-AMD-BSOD-too-often-DRIVER-POWER-STATE-FAILURE-amdppm-sys/m-p/5266332?page=1
So perhaps its simply bios / power management related and not specific to the processor brand. I would be curious to know if those with AMD laptops can alleviate the issue by setting their CPU's max performance to 98%