Forum Discussion
eric_joely
Feb 09, 2021Copper Contributor
My Laptop shuts down during TEAMS calls
Like few other collogues I'm using a new Lenovo L13 Yoga. We are using Microsoft TEAMS as our formal application for conference and video calls. Recently we started facing a "random" issue in which ...
- Feb 16, 2021
AJ_Quintana Pedro99 Knightmare
Hi everyone - please use the following mitigation plan for this issue while we work with Lenovo to uncover more of the root cause/solution to this: Lenovo Yoga L13 might shut down during Teams meetings (microsoft.com).
Sam Cosby,Teams Engineering PM
EScharDK
Oct 11, 2021Copper Contributor
I had crashes with 1.30 as well. I am now on 1.31 and just upgraded to W11.
I canmnot currently test properly with Teams, as our meetings are now physical.
(though, I can see that W11 have increased my CPU temperature and the fans are running at full speed - so I am pretty sure that Teams will crash as I have seen it crash with high CPU temperatures)
I canmnot currently test properly with Teams, as our meetings are now physical.
(though, I can see that W11 have increased my CPU temperature and the fans are running at full speed - so I am pretty sure that Teams will crash as I have seen it crash with high CPU temperatures)
EScharDK
Oct 19, 2021Copper Contributor
Unfortunately upgrading to W11 did not help.
This means that a fully upgraded (both Lenovo AND Microsoft W11) L13 Yoga still crashes.
This problem has now been know to both Microsoft and Lenovo for a very long time without any of them solving the issue.
This means that a fully upgraded (both Lenovo AND Microsoft W11) L13 Yoga still crashes.
This problem has now been know to both Microsoft and Lenovo for a very long time without any of them solving the issue.