MS TEAMS Voicemail not available in Calls settings

Occasional Visitor

hi,

the voicemail option should be visible under Calls in Teams settings

JZY3s_0-1659437343474.png

but it isn't

JZY3s_1-1659437364387.png

teams admin console and power shell confirm that voicemail is enabled for the user.

re-login to the Teams - done

reinstallation of Teams - done

 

what else can we do?

 

 

 

 

1 Reply
Could be a delay if the policy has recently been updated. But perhaps you need to work through the Docs article https://docs.microsoft.com/en-us/microsoftteams/manage-voicemail-policies