SOLVED

MS Teams pin video option not working

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Occasional Contributor

 The pin video option isn’t working for me since a few days back. What should I do?

13 Replies
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@Nick2350 

 

Hi, is the option completely missing, or just not working when you select it please?

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The pin option is there..but after pinning a video it bounces back, either immediately or a minute later@PeterRising 

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@Nick2350 

 

Hmm that's an odd one.  Does this happen on only one PC or any that you try?  Do you have another one you can try?  

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I’ve only used teams on my iPad but I could try it on another device 

I’ll try that out then, thanks @PeterRising 

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@Nick2350 

 

Cool, let me know how you get on? :smile:

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Sure, thanks for the help@PeterRising 

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Sure, thanks for the help@PeterRising 

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@Nick2350  This is also not working for me on iPad mini 5 and Ipad 4.  Seems to be a bug - did you find a fix for this yet?

 

regards

 

Steve

 

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Yeah I found out from others facing the same issue that they were using an iPad....I haven’t found a fix for it however...@SteveDr178 

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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@Nick2350 

 

I was listening to a Microsoft webcast and this was raised as a question.  Microsoft acknowledged that this is a known bug at the moment for which there is currently no fix.  The workaround for the time being is is simply to re-pin the video.

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I see...I’ll just have to adjust then. Thanks a lot for the help!! =) @PeterRising 

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The pin option is finally working again and it’s a relief :)@PeterRising 

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@Nick2350 thanks for the update :)