SOLVED

MS Teams invitation list shows status as unknown although it was accepted

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New Contributor

Hi all,

 

we have an issue where a meeting isn't shown as being accepted by some team members, even though they did accept the invitation in their Outlook mailbox.

Wrong status:

valentin-dx_2-1594028724992.png

 

 

Proof it was accepted:

valentin-dx_3-1594028855434.png

 

For others, it shows correctly:

valentin-dx_4-1594028925154.png

 

Any ideas that this might be caused by?

 

- Valentin

6 Replies
Best Response confirmed by valentin-dx (New Contributor)
Solution
Can you show this on the tracking tab in Outlook?
If there was no response from that user back to the organizer on acceptance of the meeting invite, it also shows status "Unknown".

Shows this:

valentin-dx_0-1594029997021.png

 

So does that mean that the tracking only works, if a meeting is accepted WITH sending a response?

 

 

Exactly, this is not related to teams at all but Exchange/Outlook.
Access to the meeting in Teams is not related to having an accepted/tenative meeting.

@valentin-dx 

 

Yes, this is very annoying. Even if the attendee accepts but chooses not to send a response to the organizer, Teams doesn't log the confirmation and it shows as unknown. Only if a response is sent does it show the real status. THis is a flaw because WHO WANTS ALL OF THOSE RESPONSE EMAILS?

 

I hope MS fixes this.