SOLVED

MS Teams connection problem

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Occasional Contributor

Hello,

I updated my windows 10 recently and after that my MS Teams can not connect to the internet.

Could someone please help me to solve that?

Thank you! 

 

*Error code - caa30194

10 Replies

@_SAHAM_ Try and delete the entire Teams folder %appdata%\Microsoft\Teams and reinstall the desktop app.

@ChristianBergstrom I did it but my problem have not solved yet and my MS Teams app can't connect to the internet.

Hello, see this thread for several suggestions (caa30190) though).
https://techcommunity.microsoft.com/t5/microsoft-teams/error-code-caa30190/m-p/1209919
Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@_SAHAM_ 

I've solve it and I want to share what I have done, maybe it will be helpful.

 

1- Right click on the MS Team app -> properties -> "compatibility" tab -> "compatibility mode" section -> Tick the "Run this program in compatibility mode for" -> windows 7 -> Apply -> Ok

2- Right click on the MS Team app -> Run as administrator -> close it (without sign in)

3- Right click on the MS Team app -> properties -> "compatibility" tab -> "compatibility mode" section -> Remove tick the "Run this program in compatibility mode for" -> Apply -> Ok

4- Open the MS Team app and sign in.

 

It really helped me, thank you!

@Shuhao 

Your welcome! :)

Solved my issue as well. Thanks!

Thank you for share. it Works perfecty. Shame on MS.

Wow! that works, thanks alot. I have even tried many advanced, nothing helped. But this option works.

@_SAHAM_ Thanks.  This worked for me too.