Forum Discussion

Brass Contributor

Apr 08, 2020

Solved

Missing presence status in Outlook

A couple of users don't see any presence status from Teams within Outlook. The checkbox within Teams is ticked but the option in Outlook is greyed out. It's working at half of the users (option in Ou...

outlook

presence status

djbaum
Oct 16, 2020
You have to register Teams as your default chat app for Office, this can be done in Teams:
- click on your profile picture
- select settings
- in the section General you have to check the checkbox for Register Teams as chat app for Office
- it is applied automatically (no Ok button), you just have to restart your office applications

djbaum

Brass Contributor

Oct 16, 2020

You have to register Teams as your default chat app for Office, this can be done in Teams:

- click on your profile picture

- select settings

- in the section General you have to check the checkbox for Register Teams as chat app for Office

- it is applied automatically (no Ok button), you just have to restart your office applications

debanjan20

Copper Contributor

Nov 03, 2020

djbaum Yes this is the right fix. It has worked for me. We use Cisco Jabber too. I signed out of Jabber and made this change in MS Teams. Outlook now shows MS teams IM presence status. However this option seems to be missing for Mac. What is the fix for Mac MS teams clients?