Forum Discussion
TomDewar200
Apr 04, 2022Copper Contributor
Microsoft Teams Version 1.5.00.8773 (64-bit) - incoming video replaced with white screen
After Teams automatically updated to this version on my laptop, when I join a meeting all incoming video feeds are displayed/replaced by a plain white screen. I am confident it is a problem with this...
- Apr 04, 2022Great! Another interim solution is to disable GPU acceleration and restart Teams.
umang2200
Apr 06, 2022Copper Contributor
I think this is resolved for me now with the new updates from Microsoft. I don't experience this with Teams for Mac v1.5.00.8768 ( I was on v1.5.00.8073 before when I encountered this problem).
On Mac you can update teams by:
- Click on "..." next to your profile icon on the teams app
- Click on "check for updates"
Teams will inform you that it will check on updates for you and you can continue to work. For me it updated teams twice automatically before reaching v1.5.00.8768 ( You can say the updates are happening if team just quits on you and restarts)
Hope this helps most of us
On Mac you can update teams by:
- Click on "..." next to your profile icon on the teams app
- Click on "check for updates"
Teams will inform you that it will check on updates for you and you can continue to work. For me it updated teams twice automatically before reaching v1.5.00.8768 ( You can say the updates are happening if team just quits on you and restarts)
Hope this helps most of us