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antclegg's avatar
antclegg
Copper Contributor
Aug 05, 2022
Solved

Microsoft Teams Request an App

So I am really confused with the Teams App Policies. If we block Apps then users can still see them and make a request to an app. But how does it get notified? Document says an IT Admin but not how or when? Also in my example we are using PIM so if we don't have active admins then who knows when someone requests a blocked app?

 

Can find very little documentation to support the 'Manage user requests to unblock apps' Anyone else seen this?  Tested and nothing in the Alert Log, Rules in Teams or even something in Power Automate for Teams actions.  So does anyone know who or if someone gets notified when a user requests to unblock an app?

5 Replies

    • antclegg's avatar
      antclegg
      Copper Contributor
      I had seen that but thought it cant be the only way we know. So to confirm, the experience is:

      User requests access to app from Teams
      Admin unaware a user has requested this, occasionally has to check in the TAC
      Finds an app request, doesn't know which user requested this but actions
      User in the hope an Admin has noticed and actioned this checks again

      This is really the way it has been designed? Ouch. 😂
      • DesShiels's avatar
        DesShiels
        Copper Contributor

        antclegg 

        Totally agree - it's ridiculous the way this has been designed. Get it sorted Microsoft. Allow a Channel Alert in the same way you do for when a Developer submits an app for approval. Use the same functionality for a user workflow.

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