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MarcHardAtWork's avatar
MarcHardAtWork
Copper Contributor
Apr 27, 2020

Microsoft Teams not displaying correctly.

For the past week or so my Microsoft Teams hasn't been displaying correctly.

 

The closest thing I can relate it to is when a webpage hasn't loaded it's CSS correctly.

 

Everything is there, and Teams seems to be functional, but because of how large everything is, it's quite unusable.  Notice the scrollbar on the right to get an idea as to how large everything seems to be.

 

 

And if you scroll, you start to see things like this.  Everything is VERY large.

 

 

 

Does anyone know how I can fix this?

 

I've rebooted.

No change.

Uninstalled, then rebooted.

Reinstalled from the Microsoft store. No change.

Rebooted. No change.

Uninstalled. Rebooted

Downloaded the installer from Microsoft website.  Installed.  No change.

Rebooted.  No change.

 

microsoft teams

10 Replies

  • Rohit_Pati's avatar
    Rohit_Pati
    Copper Contributor
    Aug 28, 2020

    I recently had the same problem and i tried everything as you did but it did not help me too.

     

    Working on it for few hours i managed to find the solution, however i do not know the actual cause of this problem. I do not know if this idea works out for you or not but it helped me so i will share with you. Try if it helps you too.

     

    When scrolling down the screen near to the end, you will see the pictures like of uploaded with this reply (i have attached them below), that indicate themes. If you are using one of the theme and you are having the misbehaving problem then click on other theme this is what i did and it came back to normal 

     

    If those pictures do not appear then, on the task bar you will see MS Team program, right click it click on settings and try again it should show up then.

    I hope it will help you 

    Regards

    • maccamh's avatar
      maccamh
      Copper Contributor
      Sep 02, 2020

      Hi Rohit,

       

      Thanks for the heads up it was only th eone user and a Teams updsate fixed it but ill look out fofor your suggested fix if the issue ever reoccurs 😄

       

      Thanks

       

      Rohit_Pati 

  • DT_Work's avatar
    DT_Work
    Copper Contributor
    May 06, 2020

    MarcHardAtWork I just tried "Troubleshoot settings"

     

    Then Windows Store Apps > Run the Troubleshooter

     

    It prompted me to enable User Account Control (UAC), which I accepted, then it ran and said it fixed some problems.  After that, I restarted Teams and it looks normal again.

    • maccamh's avatar
      maccamh
      Copper Contributor
      May 19, 2020

      Hi DT_Work 

       

      I am also having this issue with a users system works fine if i run as Admin but if I try and run as the user himself i get the same issues with Teams

       

      Did all the same thing uninstalled.

       

      Reinstalled multiple different types of install.

       

      So it looks like the issue is in relation to the users level of authority in some way.

       

      Mine user is a windows 7 user so i am unable to attempt the Windows 10 repair that was done.

       

      Any other suggestions?

       

      Regards

       

      Mike

      • AXEL1973's avatar
        AXEL1973
        Copper Contributor
        May 12, 2021

        This is exactly my experience as well. ONLY the user in question is affected. I can even swap Teams accounts on the same local Windows profile of the affected user and Teams displays completely fine... 

  • DT_Work's avatar
    DT_Work
    Copper Contributor
    May 06, 2020

    I have the exact same issue.  It started happening the last few days of April 2020, or first several in May 2020.  Can someone please help?

     

    I've also uninstalled, reinstalled, rebooted, etc. but that didn't help.

     

    Here are a few images of my Teams desktop applications.  

     

     

     

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