Forum Discussion
Microsoft Teams Not Asking for Password
ChristianBergstromWell, meanwhile I tried suggested workaround to start Teams in Compatibility Mode for Windows 8 and so far, it is working well.
ChristianBergstromHello, yes I know and therefore I tried a lot of suggested workarounds from people facing same issue in different forum.
Not all user, just a few have these kind of issue. We didn't found a difference in detail. All have same Windows domain and permisson etc.
Yes, I tried logoff from app as well as from O365, exit, killing prozess.
I didn't found anything in credential manager which belongs to teams. Just having virtualapp/didlogical which I deleted as well.
I deleted Teams desktop cache.
Not sure what account setting is mentioned but I am logged in with a Domain User and haven't got administrative permission.
Attached you will find the log. Any help is appreciated.
DoreenN Hey, sorry for the delayed answer. I'm attending https://microsoft365pro.co.uk/teamsfest/
What happens if you make a password change on the ones having the issue?
Out of curiosity, how did you deploy Teams? M365 Apps or Endpoint Configuration Manager?
https://docs.microsoft.com/en-us/microsoftteams/msi-deployment
ChristianBergstromWell, meanwhile I tried suggested workaround to start Teams in Compatibility Mode for Windows 8 and so far, it is working well.
DoreenN Well, that shouldn't be the solution really. But I suppose you can use that until you figure the other stuff out!
- Having the same problem just today. Using Win7x64. On home-based PC, but logging in using Work email account. Has had no problems until today when I changed my work password related to my work email account. Tried everything so far that I can find. Teams will open and display "get started" button. I click that and I then enter in my work email address. I do not get the pop up window any more asking me if this is a work account or personal. I no longer get the request for password popup box. After a few seconds it goes straight to the "Try Again" something is wrong screen.
I've gone thru and deleted every entry in Windows directory as well as Registry.
I have a Win10 laptop from the office and do not have and issue with it. I also do not have an issue logging on to Teams using web-app (both using my new password). There are no Office or Teams credentials on my home desktop Credential Manager. Very frustrating.
