Forum Discussion
Microsoft Teams - Missing Setup Email
I am trying to setup Microsoft Teams using my Microsoft account login but if I try to login I get a message that "somebody has already setup Teams for your organization, talk to your IT Admin to get setup or setup Teams using a different email and or organization.
I am a subscriber to Microsoft 365 Family.
I never received an email to finish setting up Teams so I am stuck since I want to keep my Microsoft account login ID as my Teams Login ID.
Can I somehow have the setup email sent to my account email address or somehow reset the Teams setup?
Please advise, Thanks.
Timothy and Ann Payne Hello, see if any of these options are applicable.
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover
3 Replies
Timothy and Ann Payne Hello, see if any of these options are applicable.
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover
ChristianBergstrom I used Option 1 and created a new free teams account with "another email address" that was associated with my Microsoft 365 Family Account. I have to use this alternative email to login but it still references back to my Account, which is OK, I guess. I can now use Microsoft Teams from a web page, Desktop App and the iOS App.
Do I have to "upgrade" to use my Microsoft 365 Family apps in the free version? I don't see a way to add the apps from the "apps" button on the left vertical bar, only from the top horizontal bar as a tab. Will the Free version go away, at some future time, if I do not "upgrade"?
Will the Teams App now show up in my Microsoft 365 Family list of subscribed services?
I did not try the "domains-admin-takeover" option yet, unless you recommend it over the first option.
- Glad it worked out for you! Do not use the takeover then. I just attached it ”by default” (it’s so many people having one of those issues).
