Microsoft teams message showing just sending

[adi_km]

Hi Team,

Good day!

Our company users facing some weird issue with MS teams application (only 10-25 users).

Issue: when they chat with colleagues(Internal), message will get stuck on Sending state, it never deliver.  if you signout from teams and singin back, it works fine for few minutes

this is happening with only Teams app, web version working fine, there is no issues.

- Tried to uninstall teams, re-installed with latest version.

- Tried clear app data teams cache

- Nothing works for App.

- Anything you can suggest further.

[#2 · Accepted solution]

Perhaps better to take this further with the official support as you've done what most people do when experiencing issues. You could send them the log files as well.

[#3]

@ChristianJBergstrom 

Thanks, Between, i have escalated to internal team with logs.

thought to get this platform if they have experienced this issue and have fix.