Microsoft Teams Logon error - but only iPhones

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Occasional Visitor

Hi Teams community,

 

I have this issue regarding Microsoft Teams on mobile devices - but only IOS. (Works fine on PC)

When the users enter their credentials they recieve the following error message:

In english: "Logon error - Please connect to the internet, and try again".

It works perfectly fine on Android devices, but for some reason not a single user on IOS can make it work.

 

I have tried on WiFi, Celluar off, Cellear on, WiFi on, internetsharing on, reinstalling app, clearing cache, rebooting.

Could this be a setting in the portal or some kind of DNS record it looks up while authenticating?

 

Any help is appreciated, thanks.

Lasse

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