Dec 06 2019 06:25 AM - edited Dec 06 2019 06:27 AM
Hi,
I'm evaluating the notification features of Microsoft Teams. Unfortunatly notifications are not sent to users via e-mail. I double checked all settings in Teams, Admin-Center, etc., changed them, waited hours....nothing. It does not work in my trial tenant, in another production tenant, with internal users, guests, or any other account. No notification emails. A few weeks ago I got a notification email from a partner tenant about an missed chat. But since then nothing was in my inbox.
All other email notfications, invitations (Planner, Teams-Invitation, etc.) are working!
Has anyone else an similar issue?
Kind regards
Marc
Dec 06 2019 06:49 AM
Dec 06 2019 07:23 AM
@adam deltingerThanks for your suggestion. I followed all advices which can be found in other conversations. I was logged out for a few minutes, hours, and a day and still no email. I logged out from all devices, shut down all applications and still no email if someone mentions my account or leaves a chat message.
Dec 06 2019 09:25 AM
Dec 07 2019 09:43 PM
Dec 12 2019 09:13 AM
Dec 17 2019 02:50 AM
I tested the notifications a few minutes ago and it worked. Nothing changed in configuration. But it works in my trial tenant. I will check this and report if all notifications will be sent again.
Dec 17 2019 03:27 AM
Same here @MaLuetke - they seem to have started working again as they had been previously, no intervention or changes on our part. Fingers crossed.
Dec 17 2019 07:05 AM
"Team role changes" does not send emails yet, but thats only a small issue. All other notifications are working