Microsoft Teams Common Area Phone and Missed Calls issue

Occasional Contributor

Dear Community, we have a few Microsoft Teams Common Area Phone in use and struggling, that missed calls are not shown on the device. As I could't find any documentation of the available feature set of common area phone on Microsoft, i try to ask the field in this community. Are missed call supported with a common area phone ?


many thanks for any help


2 Replies

Hi @Andre Hagmann Here's a link to the documentation that covers this topic - you can search for your specific question: Set up the Common Area Phone license - Microsoft Teams | Microsoft Docs

many thanks for your post. What i was looking for is the missing feature of "Missed Call" on Common Area Phones. If I assign a E1 License to the Phone Account, I get the missed Call notification on the Device. Could you check, what is the official Support on this topic

many thanks