Forum Discussion
S_Khan1020
Apr 19, 2020Copper Contributor
Microsoft Team's Member Login Issue
I am using ms teams for my academy. I have added many users and provided the login id and password, and after login, they changed their password. But after this step whenever they try to log in they ...
PeterRising
Apr 19, 2020MVP
OK, in your Office 365 tenant at https://admin.microsoft.com, go to Users > Active Users, then select one of the users by clicking on, it. click on Licences and Apps, and see if the O365 E1 / Teams Exploratory is checked for the user.
S_Khan1020
Apr 20, 2020Copper Contributor
Thank you PeterRising
The problem has been resolved after talking to support.
The problem has been resolved after talking to support.
- S_Khan1020Apr 20, 2020Copper ContributorYeah PeterRising
First assigned eng took me on screen sharing mode and tried to solve the problem but that didn't work. Then he told me to wait till tomorrow because they need to run some scripts at the backend to solve this issue. - PeterRisingApr 20, 2020MVP