Forum Discussion
jeaninek
Mar 24, 2020Brass Contributor
Microphone problems in Teams app
Hi all, When I use the Teams app, I have problems with my microphone when I wear my earphones. The other people in the conversations can't hear me. I tried it several times now. When I join the m...
- Aug 11, 2020This is what worked for me.I am using a USB microphone.I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.The mic will not work. It's bugged.However, when accessing the device settings from the icon.ThenThe microphone will work normally.I'm not sure why this happens. This is what I've found.I hope It helps.
jeaninek
Apr 21, 2020Brass Contributor
Jowag No, unfortunately I have no solution yet. I am still using microsoft teams in the Web application.
Apr 22, 2020
If you are using web app which browser are you using? You probabaly need to make sure that you allowed access to the microphone to the browser, in chrome while in teams there is an icon to the right of the address bar. Anyway respond back and I can get a screenshot to check.
- jeaninekApr 23, 2020Brass Contributor
When I use the web App, I use Google Chrome. Then my microphone works perfectly fine. My collegaes can hear me very well.
But when I do the same in the the Teams app, my sound is so soft, my collegaes can barely hear me, but they can hear me really far away. So there is no issue with permission for my microphone I guess.