Aug 10 2023 09:07 AM
After stopping recording of a meeting, the recording is not showing up. The transcript showed up immmediately. The usual message that is seen that says "Recording has stopped. Saving the recording..." also didnt show up. But there is the "Recording has started" message, from when I started the recording.
Please Help. This is an urgent issue.
Regards
Akshith
Aug 10 2023 09:16 AM
How long did you wait until you stopped the video? The video will become available as soon as the media services process it.
Assuming that you recorded a standard meeting, not a channel meeting.
Did you check the Recordings folder in your OneDrive?
You can find more information on the recording options here.
Aug 10 2023 11:17 AM
@ThomasStensitzki-MVP The meeting lasted an hour. And i clicked on stop recording. Before leaving the meeting. Yes, I checked one drive and its still not there in the recordings folder.
Aug 11 2023 12:23 AM
@akshithmahalinga-gep It can take sometime before the recording is available especially if it is a hour recording.
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Aug 11 2023 12:29 AM
Aug 11 2023 12:49 AM
@Paul_Keijzers @ThomasStensitzki-MVP Please check the below screenshot, there is no Saving Recording message. I found that a bit odd. And still no sign of the recording after 24 hours.
Aug 11 2023 12:57 AM
Aug 11 2023 03:04 AM
@Paul_Keijzers I was the one recording. And I stopped the recording before leaving too.
Aug 11 2023 03:38 AM
Aug 11 2023 03:40 AM