Forum Discussion

akshithmahalinga-gep's avatar
akshithmahalinga-gep
Copper Contributor
Aug 10, 2023

Meeting Recording not showing up, even though Transcript was immediately available.

After stopping recording of a meeting, the recording is not showing up. The transcript showed up immmediately. The usual message that is seen that says "Recording has stopped. Saving the recording..." also didnt show up. But there is the "Recording has started" message, from when I started the recording. 
Please Help. This is an urgent issue.
Regards 
Akshith

  • akshithmahalinga-gep 

    How long did you wait until you stopped the video? The video will become available as soon as the media services process it.

    Assuming that you recorded a standard meeting, not a channel meeting.

    Did you check the Recordings folder in your OneDrive?

     

    You can find more information on the recording options here.

    • akshithmahalinga-gep's avatar
      akshithmahalinga-gep
      Copper Contributor

      ThomasStensitzki-MVP The meeting lasted an hour. And i clicked on stop recording. Before leaving the meeting. Yes, I checked one drive and its still not there in the recordings folder. 

      • Paul_Keijzers's avatar
        Paul_Keijzers
        MVP

        akshithmahalinga-gep It can take sometime before the recording is available especially if it is a hour recording.

        If I have answered your question, please mark your post as Solved

        If you like my response, please give it a LikeLike

        visit my youtube channel KbWorks! :smile: or KbWorks.nl

Resources