Late Arrivals Can't See PowerPoint Presentation

[Katiatu]

I see this issue has been discussed before, but I can't find a definitive answer.    My user is presenting a PowerPoint presentation within the Teams interface (NOT shared desktop.)   When someone arrives late, the presenter has to restart the presentation

[#2]

Hey @Katiatu 

Just to confirm, the presenter was presenting in PowerPoint Live? Or was it sharing as the PowerPoint app? In addition, how were the people joining? Was it people internal to the organization? Or external? And do you know how they were joining? On the desktop? On mobile? On the web?

Look forward to hearing from you

Best, Chris

[#3]

@Christopher Hoard 

Thanks so much for getting back to me!    So much time has passed, I hope you can remember the issue.   My user was just presenting a PowerPoint presentation, NOT using PowerPoint Live.   She was just sharing the file.  I'm hoping to learn more about PPLive.   Let me know if you can recommend some good resources.  All our users join using the webapp, not the desktop app.

[#4 · Accepted solution]

Hi

PowerPoint Live how to is here

https://support.microsoft.com/en-gb/office/share-powerpoint-slides-in-a-teams-meeting-fc5a5394-2159-...

Generally speaking, the fullest version of it is in the desktop app so would recommend the presenter presenting from the desktop. The web experience has some features like notes but is lacking many.

In terms of the web experience look also at browsers. Edge and Chrome are fully supported but Firefox and Safari are not. This could be causing issues

https://docs.microsoft.com/en-us/microsoftteams/get-clients?tabs=Windows#web-client

Also, network. Bandwidth limitations may be causing it, as well as users joining on flaky wi-fi connections

https://docs.microsoft.com/en-us/microsoftteams/prepare-network

Hope this all helps and gives you some pointers

Best, Chris

[#5]

@Christopher Hoard 

The saga with this issue continues.    When we try to present a .ppt file using PowerPoint Live, we both see the this:   It persists after several attempts to "reload."   Thanks for your help.