Forum Discussion
Jabra Evolve 75 UC Mute/Unmute Sync Issue With Teams 1.5.00.22362 (8/26/22)
OK I'll give it a try.
But I guess it doesn't solve the issue, right?
I understand is just a temp workaround.
Using the dongle does not resolve anything.
We are several users in big organisations that have a completely locked down computer where we cannot use any additional software than the standard bluetooth software.
Any dongles or any addtional tools developed are meaningless.
In addition the Jabra evolve2 75 and evolve 75 are both as bad at it with or without the dongle. I have tested it across 3 different computers in W10, W11 environment.
I had to send my Jabra headset back as it is not productive to mess around wqith settings and non working microphone all the time.
So to answer your question: send back your Jabra headset ASAP as they are not made for using at all. Those kind of toys they can keep on the factory and play around with but in a professional setting they are completely useless.
JamesnBond007
First to clarify what I mentioned in my first reply in this thread, that my case is with an Evolve2 40 UC wired.
Second is that here we have a typical blame game between two vendors and the poor customer in the middle.Jabra's response is that it was originally working but after a Teams update it doesn't. So blame MS, not us (The fact is that when I join Zoom calls the boom arm behaves as it should).
MS on the other side is too big to spend time on the issue. It's simply not on their priorities.
Question: so what does the customer do? Try to find a solution in forums or else tough luck.
If I send the headset back to Jabra, I will have to also think of a solid justification so as to ask for a refund. Which right now I cannot. Can you?