Issue: Bluetooth earphones can hear teams ring audio, but no voice

Matthew FrahmThanks for you response!

yes indeed I have been in there and tried dozens of times.

Test call goes just like my description of the problem.  I can hear the ringing tone through my earphones, once I hear the receiver picked up, audio goes dead.  However my mic works.

I tried webex test meeting and tested devices in there as well and same symptoms.

I'm leaning that this is some weird windows bluetooth issue of not having bi-directional audio and mic communication with my plantronics beats headset.

I can use it as audio... I can use it as a mic... I just can't use it as audio and a mic at the same time.

Android phone it works like a champ.