Aug 03 2020 02:10 AM
Hi Everyone,
Good day!
Recently I'm testing SBC for multiple tenants.
I found the below article. It seems to be a method to connect 1 carrier tenant with multiple customer tenants through base domain and sub domain matching.
But our situation is a bit different, we have 2 carrier tenants and want to connect to the same SBC.
Is it possible? If yes, any reference materials?
Aug 05 2020 12:16 AM
Any idea about this question?
Aug 22 2024 12:45 AM
@Audreylu92- I know this is 4 years too late for you and assume you've sorted this by now, but for others there are a few ways.
1) Using your existing certified SBC you can (license permitting) connect another SIP trunk to your 2nd carrier and then create an inbound routing rule to route all traffic into your downstream Teams DR trunk on the SBC. You don't need to create 2 Teams trunks (assuming the same Teams tenant is being used).
On the outbound trunk from Teams in your SBC, create routing rules that take the calling number from 2nd carrier pattern to then route to your 2nd carrier trunk.
2) Alternatively, there is a SaaS service that makes this easier for you that is point and click without deep technical expertise called Callroute. Check their tech article here: https://callroute.com/tech-blog/microsoft-teams/connect-multiple-carriers-microsoft-teams/
If you're a carrier though and want to connect multiple customer trunks to multiple customer Teams tenants then you have a few options
1) Direct Routing in the carrier trunk model (derived) which I can see you've already found the link for
2) Operator Connect
3) Callroute can also provide Option 1 aaS
Thanks,
Mark