SOLVED

Impossible de télécharge le logiciel Teams - Request blocked.

%3CLINGO-SUB%20id%3D%22lingo-sub-1853837%22%20slang%3D%22fr-FR%22%3ECan't%20download%20Teams%20-%20Request%20blocked%20software.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1853837%22%20slang%3D%22fr-FR%22%3E%3CP%3EHello%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20trying%20to%20install%20Teams%20on%20my%20Windows%2010%20post.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20open%20the%20following%20page%20to%20download%20the%20software%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.microsoft.com%2Ffr-ww%2Fmicrosoft-365%2Fmicrosoft-teams%2Fdownload-app%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.microsoft.com%2Ffr-ww%2Fmicrosoft-365%2Fmicrosoft-teams%2Fdownload-app%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBut%20I%20come%20across%20the%20following%20error%20message%3A%3C%2FP%3E%3CH2%20id%3D%22toc-hId--1211347561%22%20id%3D%22toc-hId--1211347536%22%20id%3D%22toc-hId--1211347536%22%20id%3D%22toc-hId--1211347536%22%3EYour%20request%20has%20been%20blocked.%20This%20may%20be%20due%20to%20several%20reasons.%3C%2FH2%3E%3CP%20class%3D%22c-paragraph-1%20lia-indent-padding-left-30px%22%3E1.%20You%20are%20using%20a%20proxy%20that%20is%20known%20to%20send%20automated%20requests%20to%20Microsoft.%20Check%20with%20your%20network%20administrator%20if%20there%20is%20any%20proxy%20and%20what%20User-Agent%20they%20are%20sending%20in%20the%20request%20header.%3C%2FP%3E%3CP%20class%3D%22c-paragraph-1%20lia-indent-padding-left-30px%22%3E2.%20Your%20request%20pattern%20matches%20an%20automated%20process.%20To%20eliminate%2C%20reduce%20the%20volume%20of%20requests%20over%20a%20period%20of%20time.%3C%2FP%3E%3CP%20class%3D%22c-paragraph-1%20lia-indent-padding-left-30px%22%3E3.%20Reference%20ID%3A%2018.1f721102.1604506666.4921a1f7%3C%2FP%3E%3CP%20class%3D%22c-paragraph-1%22%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22c-paragraph-1%22%3EWhat%20is%20going%20on%3F%3C%2FP%3E%3CP%20class%3D%22c-paragraph-1%22%3E%26nbsp%3B%3C%2FP%3E%3CP%20class%3D%22c-paragraph-1%22%3EThank%20you.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1853837%22%20slang%3D%22fr-FR%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1854086%22%20slang%3D%22en-US%22%3ERe%3A%20Impossible%20de%20t%C3%A9l%C3%A9charge%20le%20logiciel%20Teams%20-%20Request%20blocked.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1854086%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F857533%22%20target%3D%22_blank%22%3E%40denisbeurive%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EPlease%20take%20a%20look%20at%20this%20recent%20entry%20from%20our%20answers.microsoft.com%20tech%20support%20site.%26nbsp%3B%20If%20it%20doesn't%20solve%20the%20issue%2C%20you%20may%20want%20to%20open%20your%20own%20ticket%20for%20personalized%20support%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmicrosoftedge%2Fforum%2Fmsedge_issue-msedge_win10%2Fyour-request-has-been-blocked-this-may-be-due-to%2F71b0d532-fa17-411e-8c4e-e93fd55deedd%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmicrosoftedge%2Fforum%2Fmsedge_issue-msedge_win10%2Fyour-request-has-been-blocked-this-may-be-due-to%2F71b0d532-fa17-411e-8c4e-e93fd55deedd%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

Bonjour,

 

Je tente d'installer Teams sur mon poste Windows 10.

 

J'ouvre la page suivante pour télécharger le logiciel :

 

https://www.microsoft.com/fr-ww/microsoft-365/microsoft-teams/download-app

 

Mais je tombe sur le message d'erreur suivant :

Your request has been blocked. This may be due to several reasons.

1. You are using a proxy that is known to send automated requests to Microsoft. Check with your network administrator if there is any proxy and what User-Agent they are sending in the request header.

2. Your request pattern matches an automated process. To eliminate, reduce the volume of requests over a period of time.

3. Reference ID: 18.1f721102.1604506666.4921a1f7

 

Que se passe-t-il ?

 

Merci.

2 Replies
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

Hello @denisbeurive 

Please take a look at this recent entry from our answers.microsoft.com tech support site.  If it doesn't solve the issue, you may want to open your own ticket for personalized support: https://answers.microsoft.com/en-us/microsoftedge/forum/msedge_issue-msedge_win10/your-request-has-b...

 

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@ThereseSolimeno 

 

I needed to clear the browser history.

 

It works!

 

Thanks.