SOLVED

Impossible de télécharge le logiciel Teams - Request blocked.

New Contributor

Bonjour,

 

Je tente d'installer Teams sur mon poste Windows 10.

 

J'ouvre la page suivante pour télécharger le logiciel :

 

https://www.microsoft.com/fr-ww/microsoft-365/microsoft-teams/download-app

 

Mais je tombe sur le message d'erreur suivant :

Your request has been blocked. This may be due to several reasons.

1. You are using a proxy that is known to send automated requests to Microsoft. Check with your network administrator if there is any proxy and what User-Agent they are sending in the request header.

2. Your request pattern matches an automated process. To eliminate, reduce the volume of requests over a period of time.

3. Reference ID: 18.1f721102.1604506666.4921a1f7

 

Que se passe-t-il ?

 

Merci.

2 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution

Hello @denisbeurive 

Please take a look at this recent entry from our answers.microsoft.com tech support site.  If it doesn't solve the issue, you may want to open your own ticket for personalized support: https://answers.microsoft.com/en-us/microsoftedge/forum/msedge_issue-msedge_win10/your-request-has-b...

 

@ThereseSolimeno 

 

I needed to clear the browser history.

 

It works!

 

Thanks.