12-01-2020 09:49 AM
I have active licenses and when I start a meeting, my participants do not have the ability to join audio via phone. The "other join options" is greyed out along with the "phone audio". I have gone through all of the help things on the Teams admin page. I can not get it to work. Does someone have any assistance?
12-01-2020 02:30 PM
@amerigoberdeski Hi there, this might help you:
Link- https://docs.microsoft.com/en-us/microsoftteams/set-up-the-call-me-feature-for-your-users
Set up the Call me featureTo enable the Call me feature for users in your organization, the following must be configured:
Audio Conferencing is enabled for users in your organization who schedule meetings (meeting organizers). To learn more, see Set up Audio Conferencing for Teams and Manage the Audio Conferencing settings for a user in Teams.
Users can dial out from meetings. To learn more, see Manage the Audio Conferencing settings for a user in Teams.
If a user doesn't have dial out from meetings enabled, the Call me option isn't available and the user won't receive a call to join them to the meeting. Instead, the user sees a list of phone numbers on the Use phone for audio screen that they can use to dial in manually to the meeting on their phone.