Forum Discussion
I can't sign up for Microsoft Teams.
I have tried to sign up for Microsoft Teams with my personal Microsoft account but it didn't work. This is what happens
- I go to teams.microsoft.com
- The title of the site says "Microsoft Teams - error occurred"
- It says "You're not on Teams yet, but you can set it up for your organization"
- I try to sign up
- It says I already have an account so I click "Sign In"
- The process repeats.
What do I do????????
This process worked for me :-
1) Sign up for free
2) When given the three options choose the last option eg company
3) Put in company name or any letter
4) Sign up
This will then launch the teams app ... took me a while but it's now working.
24 Replies
It is Jan 2022 and I still have the same issue on my Ubuntu (v21.10) laptop. Fortunately I can use Teams website from my browser just fine but when I am using Teams App for Ubuntu I get this endless "Can't Sign-in" loop with following error message.
Session ID: cc98547a-3f9d-74bf-317c-15e526d49b5b
Error Code: AADSTS500014: The service principal for resource 'https://api.spaces.skype.com' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it.
I have tried all various options suggested when it comes to allowing cookies from various Microsoft websites including skype.com above but with no luck. I have also tried uninstalling and re-installing Teams app on Ubuntu but with no luck! It seems like somewhere Teams app is hellbent upon logging to a particular corporate site/add-on that is no longer active. That is a lame design / bug - Teams should be able to recover after a failed log-in attempt and allow me the user to disconnect from the add-in/team's workspace that is no-longer active!
Any suggestions on how I can force Team App to go to its default state (I tried Alt, Control, Shift keys on startup of the app also but with no luck)? Or any other suggestions to get around this log-in problem or completely remove Teams app and all its configuration settings from my Ubuntu client?
Thanks in advance.It's June 2021 and this awful user experience is still an issue. I've spent the past hour in endless re-directs with the same results and no access using the Teams desktop app. Tried using the company option after seeing the suggestion here, but it seems that one of my attempts to set up for personal use worked, but when I launch Teams I get the "You're not on Teams yet...Sign up for Teams" button.
- Just wasted over an hour going around in circles trying to sort this and finally caved in using my business name even though I am not using it for business! Why can't MS just be upfront about wanting you to sign up as a business rather than individual. I have also had endless issues with other conflicts their cookies cause on other sites applications. I have three different MS accounts - one for me, one for son's shome schooling and one for a client who has setp my up on their system. Half my life now seems to be spent going round in the circle of hell of conflicting passwords, failed logins, contradictory messages ( you are not signed up, you are signed up etc). No wonder Melinda had enough. aaaaaarrgh!
I'm having the same issue and can't find anywhere how to fix it. I wish microsoft would get a better customer service team.
From another thread:
"Can You try sign in from another browser or from an inprivate browser session!
It’s common that cached credentials messes up login experiences"
This worked for me. I got options that weren't presented in the browser I was using, probably due to cached information. Once you get around the cached info issue, you'll get additional options in the process and the key is to select the option to setup an organisation, otherwise it just directs you to use Skype 🤦:male_sign:Another tip is to use the browser's incognito mode which should disable any cached information. I think that came from MS themselves, can't find where I saw it to verify.
This happened to me, and I wasn't able to figure it out until after I missed my meeting.
None of the above solutions changed anything for me, what ended up doing it was closing out of the desktop app before clicking "Sign up for free".
It's a pretty aggravating reason to miss an important meeting, so I hope this helps someone.
Same here, endless redirect. Not signed up, already signed up, sign in. Not signed up. Ugh
This process worked for me :-
1) Sign up for free
2) When given the three options choose the last option eg company
3) Put in company name or any letter
4) Sign up
This will then launch the teams app ... took me a while but it's now working.
- Haven't you created new tenant in O365 for fake organization in this way ?
- This did not work for me as I did get the three options.
Whatever I do, the Teams won't let me start using it to join a meeting even as a guest. It asks for me Microsoft account name and then says either I am already signed up so use another email address (mainly):
Someone in has already set up Teams for your organisation
Ask your admin to get you started with Teams, or set up another org in Teams using a different email address.
Use a different email address.
I am a sole trader. It won't let me go on. I get a blank screen.ammcl74
I'm signed into Microsoft, we have office but can't get teams. I get this then click go to webpage & repeat. It's an endless cycle.
BlueKeyI seem to have this issue too. I used a personal emai ID to sign up. I keep getting redirected to signup again....
aparnapratap Same problem for me. The cycle keeps repeating and I am unable to sign in with a personal e-mail.
Also, sidenote: Microsoft wants me to go to Skype instead, but what is the point of pushing Skype as a platform, if it being phased out as an application?
Are you using a company email?
Does your company have Office 365?
