How to Cancel Scheduled Firmware Updates for Teams Phones

[Peter_Joseph]

Is there a way, in the Teams Admin Center, to cancel scheduled firmware updates to phones that were manually scheduled?

[#2 · Accepted solution]

Hi @Peter_Joseph,

Yes, there is a way to cancel scheduled firmware updates in the Teams Admin Center.
You can temporarily pause auto-updates, which will cancel any updates that are already scheduled.

Here are the steps:

1. Sign in to the Teams admin center.
2. Go to the Teams Devices --> Phones -->Actions.
3. Select the option to temporarily pause auto-updates.

This will stop all firmware auto-updates for the tenant for 15 days. If an update is already scheduled, it will be cancelled. You may choose to resume auto-updates before 15 days elapse. 

Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.

If the post was useful in other ways, please consider giving it Like.

Kindest regards,

Leon Pavesic
(LinkedIn)

[#3]

That's good to know, Leon. I was not aware that pausing auto-updates would cancel manually scheduled updates. Thanks!