Nov 16 2020 07:22 AM
I have been having an issue setting up Microsoft Teams. I have a Microsoft account, but, can't sign up for Teams. I get as far as the phone number, but, says "Sorry, we need additional information to verify your identity. Please contact Office 365 support", under the phone number space provided. I click the link that says "Please contact 'Office 365 support'" and it doesn't work the second time I click on it (it did the first time). Anyways, it won't let me go any further. If someone can help, that'll be great. Thanks in advance!
Nov 16 2020 12:35 PM
Hi, have you tried the text me option instead of the call me option? This should text you a code that will enable you to proceed. Sorry if you have already tried this but just wanted to check.