Forum Discussion

MaslinuPoimal's avatar
MaslinuPoimal
Copper Contributor
May 15, 2022

Guest users do not see bot profile picture

Hi,

it seems that guest users do not see the profile picture of a bot in a call. 

 

Here is it how the call looks for an internal vs a guest user:

 

Internal:

guest user:

 

Is this intended? Is there a way to show it to guest users too?

 

Best regards

microsoft teams

1 Reply

  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    May 21, 2022

    MaslinuPoimal 

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.