Forum Discussion

KasperLeth's avatar
KasperLeth
Copper Contributor
Jul 31, 2020

Force Teams-to-Teams calls to use Direct Routing SBC

Hi   We're setting up SIP trunks for Teams, using Direct Routing. When a Teams user calls another Teams user, the call is handled "inside Teams" - it does not break out to our SBC.   Is it possi...
microsoft teams
Alexis_Spencer's avatar
Alexis_Spencer
Copper Contributor
Feb 08, 2021

We also need this.

 

We need the calls to the full E.164 number to route out to the SBC and not be handled within Teams.  This is for the same reason as the OP, we have Teams "on-top" of our existing PBX and when someone in Teams dials the full E.164 number of another Teams user, it only rings in Teams.  We need it to go out to the SBC and then to our PSTN so it can be presented on both Teams AND our existing PBX.