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magomlc's avatar
magomlc
Copper Contributor
Jun 28, 2021
Solved

Force answer by audio, not video.

I need to force users that if I call them by audio they answer me by audio without activating the video. Is it possible to do that ?

  • Hi @magomic

    The only possible way to do this over VOIP calls would be to essentially turn ip video off in the meeting policy for the user. This would impact their other calls. If you use teams for PSTN, call their mobile number which would be an audio only call.

    Outside of these two options it's educating them

    Hope that answers your question

    Best, Chris

2 Replies

  • Hi @magomic

    The only possible way to do this over VOIP calls would be to essentially turn ip video off in the meeting policy for the user. This would impact their other calls. If you use teams for PSTN, call their mobile number which would be an audio only call.

    Outside of these two options it's educating them

    Hope that answers your question

    Best, Chris