Files screen not loading

Copper Contributor

Hi All,

 

When trying to click onto the 'Files' tab in any of my Teams, the page will indefinitely load and never actually show any files. Any solutions?

Thanks,
Ashleigh

3 Replies

Please note this is quite urgent and will need a fix today at the latest

You probably got the new SharePoint files tab experience. Make sure A. Check for updates so you have the latest client to support this. B. Sign out of teams(Not quit) and Sign back in to clear local cache.
If it’s urgent and those don’t work I suggest putting in a support ticket. Also check teams.microsoft.com for web client as backup