Forum Discussion
ChrliBchrd
Jul 05, 2022Copper Contributor
File conversation option is missing for one of my team member
Hi,
The file conversation option is working for everyone on my team except for one team member. This issue had been resolved in the past by changing the default file opening method to "in teams" rather than "desktop". But now, even with no change to her settings, this problem occurred again.
1 Reply
- Therese_SolimenoModerator
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.