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Extension dialling on Teams Phone doesn't work on Auto Attendant and won't transfer to the user
We are looking to switch to Teams Phone but we need to maintain our 4 digit extensions for the time being. I'm having a weird issue though where I can never get it to transfer to any user from the a...
- I figured this out in case anyone else has this issue. +14083030000;ext=0000 is not the correct format for me at least the Microsoft documentation says put the number ;ext= extension but the correct format to make it work for us was:
+14083030000x0000
I had been trying for weeks using the ;ext= format and it never works. As soon as I used x instead, it immediately worked for all users. I could even set it in AzureAD without using Power Shell.
I'm using Calling Plan and Operator Connect on 2 different tenants and using the format about with x was the only way for us to get either tenant to work.
Hi sorry I have the same problem as you, could you send me a picture of your Microsoft Teams configuration where the extension field comes out, ie where should I put +14083030000x0000, I'm not sure where to put it.
Another question, I would like to know if what you get to mark # can be eliminated, that is, that only the 4 digit extension is marked and nothing else, without the need to mark the # key.
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Another question, I would like to know if what you get to mark # can be eliminated, that is, that only the 4 digit extension is marked and nothing else, without the need to mark the # key.
Translated with http://www.DeepL.com/Translator (free version)
I actually did it via PowerShell, but in Microsoft Admin Centre, it's the "Office Phone" field when you click "Edit Contact Information" on a user. You can also do it from Azure Active Directory, as it's the "Business phone" field there.
Regarding the # after, I don't think that's possible from what I can tell. If you don't press # it sits there for 10 seconds or so and then says "if you are finished press pound."
psychobunny83 Hello, we are running to this issue , can you please post your powershell command here ?
thanks
psychobunny83 Hi, another question, do you know how I can set a PIN code to my voicemall?
- Ok thank you very much
