Forum Discussion
Aydin5579
Jul 14, 2020Copper Contributor
Excel cant open in Teams
We have a problem with Teams. Opening the Excel file in Teams is not possible, i can open the file by clicking right mouse button to a new browser, but by default can`t open in Teams. Any idea`s...
- Jul 14, 2020Aydin5579
Try this if using the desktop app
1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams
If you are using the web app, try downloading the file out and re-uploading the file and see if it works then
Let me know how it goes. Hope it manages to fix your issue
Best, Chris
Jul 14, 2020
Aydin5579
Try this if using the desktop app
1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams
If you are using the web app, try downloading the file out and re-uploading the file and see if it works then
Let me know how it goes. Hope it manages to fix your issue
Best, Chris
Try this if using the desktop app
1.) Log out of Teams and exit the Teams program completely from the Task Bar
2.) Flush the Teams cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/)
3.) Fire up Teams, Login again
4.) Try to open the excel in Teams
If you are using the web app, try downloading the file out and re-uploading the file and see if it works then
Let me know how it goes. Hope it manages to fix your issue
Best, Chris
Aydin5579
Jul 16, 2020Copper Contributor
Thanks for solution, but i think i forgot to telling, its on vdi environment.
Whe create a new vdi, but its not working.
I can open Teams and i can also open excel file with clicking on right mouse button.
Its not open by default.