Forum Discussion

SarahP2405's avatar
SarahP2405
Copper Contributor
May 04, 2020

Error code 2:211 as MS Teams Guest

I am getting an error and unable to access my client.  Any tips
microsoft teams
ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
May 04, 2020

SarahP2405 Hello Sarah, you're using a Mac?

 

I believe you have to delete the Teams cache manually. Go to the suitable location and delete the content.

 

  • AppData\Roaming\Microsoft\Teams (Windows)
  • Library/Application Support/Microsoft/Teams (Mac)

If that doesn't solve the problem you should uninstall/reinstall the Teams client.

 

Good luck!

AndrewYacoub's avatar
AndrewYacoub
Copper Contributor
May 26, 2020

ChristianBergstromthanks for your reply.

deleting the folder appears only to work only one time, and it recurs again after restarting the app (Mac).

Also uninstalling and reinstalling the app doesn't help.

Any more advices are much appreciated.

Thanks,