01-02-2019 07:50 AM - edited 01-02-2019 08:10 AM
We are loving Teams so far and is so much better than getting bogged down with emails. We need to have some of our automated workflows send out emails and get the notifications in Teams. When we send to the channel, users aren't getting the notifications like they would via chat. I've tried favouriting, and ensuring notifications are enabled but it just doesn't send out the notifications.
We need to either be able to email a chat group, or use mentions in our automated emails so the team members get a notification. Anyone able to sort this out yet?
**Edit** Yes I've also tried using the Follow option and don't get the notifications either.
01-02-2019 07:59 AM
01-02-2019 08:05 AM
Hi, @Kyle_OlsenSAB.
Just to clarify that adding a channel as Favorite is different from "Follow this channel" option. Also, did you Personal chat or Team chat when you've mentioned Chat groups?
Fred
01-02-2019 08:09 AM
When I'm in chat, I can do team or personal mentions and it works as expected. I need to use our automated system to send an email either using those mentions or else to the chat so people get notifications on their phones as well as the banner notifications. We're trying to establish a "no internal email" within our group and using teams exclusively. Allowing our automated workflows to use this is the last hurdle!
01-02-2019 08:14 AM
01-02-2019 09:29 AM
Yeah I'm learning that... too bad.
01-02-2019 08:46 PM
01-02-2019 10:57 PM
01-03-2019 05:23 AM
01-10-2019 11:39 PM
11-08-2019 06:56 PM
11-11-2019 02:59 PM
08-31-2020 01:07 AM
I also want to send email to Teams channel while mentioning "@General" so the entire users will get a notification.
Do you know if the integration was finished and this feature is available?