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Kyle_OlsenSAB's avatar
Kyle_OlsenSAB
Copper Contributor
Jan 02, 2019

Email to a chat group or email using @mentions

We are loving Teams so far and is so much better than getting bogged down with emails.  We need to have some of our automated workflows send out emails and get the notifications in Teams.  When we se...
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Fred Y's avatar
Fred Y
Iron Contributor
Jan 02, 2019

Hi, Kyle_OlsenSAB.

Just to clarify that adding a channel as Favorite is different from "Follow this channel" option. Also, did you Personal chat or Team chat when you've mentioned Chat groups? 

 

Fred

 

  • Kyle_OlsenSAB's avatar
    Kyle_OlsenSAB
    Copper Contributor
    Jan 02, 2019

    When I'm in chat, I can do team or personal mentions and it works as expected.  I need to use our automated system to send an email either using those mentions or else to the chat so people get notifications on their phones as well as the banner notifications.  We're trying to establish a "no internal email" within our group and using teams exclusively.  Allowing our automated workflows to use this is the last hurdle!

     

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