Forum Discussion
LisaF1966
Oct 24, 2022Copper Contributor
Email Signature with Chat with me on TEAMS doesn't go directly to me
Hi All, a coworker and I are driving ourselves crazy with this. We have added the hyperlink in our email signature https://teams.microsoft.com/l/chat/0/0?users=%3cl<myemail.com>%3e and it opens up a...
kaaven
Oct 25, 2022Brass Contributor
I did some testing and it works in the Teams app both for internal and external email adresses.
But it don't work in the teams webapp, I haven't tested mobile yet. But I'll do some extended testing later.
But it don't work in the teams webapp, I haven't tested mobile yet. But I'll do some extended testing later.
kaaven
Oct 25, 2022Brass Contributor
Tested and researched
<a href="https://teams.microsoft.com/l/chat/0/0?users=mail-address">Chat with me</a>
This works in the app and the web-app in Windows, as well as the teams app on Android. Works for internal and external users, even those I haven't contacted before. It requires a valid teams email address and that my tenant is allowed to contact external users.
This can't be used to open the chat with yourself.
I haven't tested
- Mac OS / iOS, I don't have devices to test on
- Skype/island mode users, haven't got a tenant to test on
Potential problems
- Tenant has limits on external users
- Private mail addresses (outlook.com), not tested
- If your app is in an other tenant it will not work, you have to be in your own
- Non-teams only tenants might have issues I don't know about
Alternate code
<a href="sip:mail-address">Chat with me!</a>
This only works for desktop apps, but would work with skype as well. Not recommended though.
I do hope this solves your problem or gives you the explaination you need.
Regards