Forum Discussion
Tanya Denton
Feb 06, 2020Steel Contributor
Email a Channel not working
Anyone else experiencing emailing a Channel not working. We have it enabled but when I email a channel it does not post in the channel
- Feb 06, 2020
ChrisHoardMVP Hi Chris, many thanks i had checked those. I tested with a simply email. However i have got it working by doing the following (tested this many times).
Edit the channel, made a change to the description just so i could save the channel again - then it worked fine 🙂
Not sure what that is all about!
Tanya Denton
Feb 06, 2020Steel Contributor
mcat_greystone Thanks for posting this as mine are working but only if I email from Outlook direct, having resaved the channel. However we have emails from a shared mailbox that have rules set up to forward certain emails to a channel - this is not working. I wonder if this issue relates to the expired
authentication certificate incident earlier in the week? Have you tried resaving your flows which may ask you to authenticate again?
BTW we have an azure logic app that posts Microsoft Incidents to multiple channels within a Team and that is still running fine.
mcat_greystone
Feb 06, 2020Copper Contributor
Ah, in my case, we are not leveraging actual MS Flow, so no reauthentication necessary. We have either our ticketing system or individual users sending a message to each channel's <alphanumeric>.<domain>@amer.teams.ms directly
- derekrocco12Feb 06, 2020Copper Contributor
mcat_greystone Same thing with me. No flow