Forum Discussion
Dial pad missing when answering calls (SOLVED)
Starting a couple of days ago our users started losing access to the dial pad when you're on a Teams call. We use our Teams phone system for some MFA requests and it calls then we would usually p...
Seeing this ourselves. The issue affects calls to auto attendants. Regular calls have a dial pad.
Please open tickets with Microsoft as they seem to be unaware. We have one currently.
Please open tickets with Microsoft as they seem to be unaware. We have one currently.
Can confirm that we are also having the same issue.
It is affecting ONLY the desktop app. Mobile and Web are working fine.
It is almost as if the call is setup as a meeting and removed the dialpad option from the toolbar.
It is affecting ONLY the desktop app. Mobile and Web are working fine.
It is almost as if the call is setup as a meeting and removed the dialpad option from the toolbar.