01-22-2020 04:30 AM
01-22-2020 09:29 AMSolution
When you record a meeting it will be saved in Teams media service on Azure (not accessible by admins or users). From there it is encoded and saved in Microsoft Stream.
Directly after your complete the meeting recording you will see this when the meeting is encoded. During this time you don't have the option to delete the recording.
When the recording is saved in Stream you can delete it from Stream, click on the meatball menu (...) and Open in Microsoft Stream and you will see the option to delete the recording.
You will still see the notification in the meeting chat that there is a recording even if it is deleted.
01-23-2020 02:10 AM
I think you have to contact Microsoft Support if you need help deleting that.
For the issue that the recording is not uploaded check that you have Stream licence and that Stream is enabled for users with this problem.
09-16-2020 06:33 AM
@saraefree Hi, are you A1 subscribers? There's a temporary change going on as Microsoft are performing Stream infrastructure maintenance. During this time the automatic upload to Stream is disabled. One needs to manually download it from the Teams chat and then upload it to Stream.
If you're not A1 but just don't use Stream you'll in the same scenario. The recording is stored in "Teams cloud storage" (Azure Media) for 21 days before it's deleted. And right now you cannot do it yourself.
I know that the product team is aware of the issue (that you cannot delete the recording from the Teams chat) but they are working on a solution to that. This I read from a MS rep. today.
Hope it helps to sort things out!
09-27-2020 11:16 PM
@joshcourteauoranje Hello, this was released the other day which will change the behavior.
'Use OneDrive for Business and SharePoint or Stream for meeting recordings'