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rsmoot's avatar
rsmoot
Copper Contributor
Mar 31, 2022

Deleted Resource account with phone number still assigned.

At the bottom Manage resource accounts in teams, there is a section for deleting resource accounts.  Manage resource accounts in Teams - Microsoft Teams | Microsoft Docs   It states: Make sure you...
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  • Greg Anthony's avatar
    Greg Anthony
    Jan 29, 2024

    If you delete a resource account without first removing the phone number you can run Get-CsPhoneNumberAssignment -TelephoneNumber <+phonenumber> and note the AssignedPstnTargetId which is the Identity of the deleted Resource Account.

    Then run the following to remove the number.
    Remove-CsPhoneNumberAssignment -Identity <AssignedPstnTargetId> -PhoneNumber <+phonenumber to unassign> -PhoneNumberType <DirectRouting|CallingPlan|OperatorConnect>

lonestar1978's avatar
lonestar1978
Copper Contributor
Jun 22, 2023

rsmoot 

 

Hellas,

 

We're stuck with the same problem. Our IT partner deleted the Resource Account with our main office Number. And now we're stuck with the problem as mentionned by others.

 

Unfortunately nothing helps via Azure. We're in contact with Microsoft but it takes ages to explain and to deliver log-files and re-explain.

 

Any one any idea how to speed things up?

 

Regards

André

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