Forum Discussion
Vicineus
Apr 01, 2020Former Employee
Customers can't access Teams
Hello,
I have created a Teams to share documents with my customers and I invited them as guests. Nevertheless, some of them can't access the Teams. They have a message of error instead. How to...
Apr 01, 2020
No much we can do here, just instruct your customers to use different browsers or even point them to download the Teams App so they can finally have access
Vicineus
Oct 12, 2020Former Employee
Hi jcgonzalezmartin hope that you are doing well.
Teams is the official collaborative tool of my customer. Nevertheless, one of my points of contact still can't access the group that I have created whereas the others can.
Do we have a team that can assist the customer directly? My customer is based in France.
Thank you.