Forum Discussion
Custom Background Images for Teams Meetings
Yep. https://office365itpros.com/2020/04/06/teams-meeting-background-image/ was updated once the information started floating around the net to tell people about how to upload their custom images for PC and Mac. Note that this is unsupported by Microsoft (but the custom images work).
JCabral In https://office365itpros.com/2020/04/06/teams-meeting-background-image/ I recommend 1920 x 1080 pixels, which seem to work well in most cases. It's also the size used for the Microsoft default images.
We got it working. It was something in our internal policies blocking it.
Yadwinder1130
What was blocked? i guess i have same here...Yadwinder1130
You mentioned that you had some internal policy that was blocking the Background Effects from showing up. Just wondering if you can elaborate what that might have been.
We are seeing something similar within our company. The background effects are working just fine on peoples home PCs, but not on their Company PCs and they are running the same version of the Desktop app and have still only have the ability to Blur on the Company PC. So they have AVX2 support.
We have an open ticket with MS support, but so far they have not been very helpful.
Thanks for any insight that you might be able to share.Daniel Watsonwe had the same problem and still are. Our Office365 accounts for some reason don't show background options. However, if I log out and log in with my personal Office365 account and then checked for updates I got it to update to 1.3.00.13565. Prior to that it kept saying I was current with .8663. Then I logged back into my work account and backgrounds showed up. So my assumption is certain accounts need an even newer version in order to allow it to show up. Some people (not in our organization) got it to work with .8663 and others didn't (like us). You also might try going to this link to download BUT MAKE SURE YOU ARE NOT LOGGED IN TO YOUR ACCOUNT THAT IS HAVING PROBLEMS. It should then let you download .13565.
We do not have any problems updating the version of the Teams Desktop.
We have been getting the latest versions and are currently on the 1.3.00.13565 (64-bit) version.
And still do not have the Background Effects feature showing up.
