Forum Discussion
Chat in Teams doesn't pop up to the top of the chat list when the meeting starts/ends
Hello Everyone, Could you please help me with the following issue? I've set up a series of meetings, but the chat after the meeting is not created. And it's not available when I start searching for...
I would probably just pin the chat then (select the ... next to it and "Pin").
The major problem, that I cannot ask 25+ attendees to do the same thing 🙂
Some of them will be using the old chat, the rest ones - the new pinned one.
This is the problem and I've been struggling with this for 4 weeks, trying different settings, rescheduling meetings, etc.
Some of them will be using the old chat, the rest ones - the new pinned one.
This is the problem and I've been struggling with this for 4 weeks, trying different settings, rescheduling meetings, etc.
- So all users have the same problem? You only pin the chat for yourself. Verify in Teams on the web if you're having the same issue.
And in general. When the meeting starts again it should pop up to the top in the list as it becomes active. You should actually try it. Start a couple of test meetings to see how your chat view populates.- Yes, all the attendees have the same issue, they see the chat at the bottom of their chat list, however, we have a call every day, but the chat does not pop up to the top of the list.
Some of my meetings pop up to the top of the list, but for some of them this doesn't work. I tried different options and settings, and even tried to set the meetings from a different account - still for some meetings this issue persists.- Sorry cannot reproduce your problem. If you're not an admin yourself reach out to that person and have him/her create a support ticket from the M365 admin center portal.