Jun 01 2020 06:06 PM
Hi there,
All of the channels within one of my Teams have disappeared. I can still see them on Sharepoint but when I click to open channel in Teams, Teams opens but gives me an error message "we can't find that channel due to connectivity issues. Please try again later". I am plugged into wired internet in a business and this has been ongoing for a month with no changes. I've tried loggin out and back in, restarting, uninstalling & reinstalling Teams all to no avail. Is there a fix for this?
Jun 01 2020 07:04 PM
Jun 01 2020 09:12 PM
Hi @conorb
In addition to the suggestions above, perhaps right click onto the Teams icon in the icon tray, and Sign out and then sign back in. This may help to fix the issue.
As a side note, if you can see your Channels listed correctly in the web version of Teams, then the above step may help to retrieve those channels. If the web teams is also empty, then it could be a Microsoft Teams issue and may need a ticket to Microsoft support.
Good luck
Damien