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Cannot create a meeting with Teams Add In in Outlook

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Occasional Visitor

When I try to create a new meeting in Outlook with the MS TEAMS add in I get the following error "We couldnt schedule the meeting. Please try again later".

 

My office version is 365 home edition.

I am using a personal MS TEAMS account (not a corporate account).

The version of MS TEAMS add in is 1.0.19231.3

On the bottom I posted my log of the install of the latest version add in version.

My Outlook account and Teams account is the same.

 

I tried to log out and log in again into Teams, while Outlook was closed. This did not help.

 

Thanks a lot in advance for your support.

 

Kind regards

Dimitar Bushkalov

3 Replies
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Teams requires exchange online for the meeting addon to work properly. Personal MSA accounts with free Teams use outlook.com email which isn’t the same.
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Teams requires exchange online for the meeting addon to work properly.

@Chris Webb is there any documentation about that? It's not mentioned here https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook

We have Office 2016, Exchange 2016 CU13, users synced with AAD Connect, Office 365 E3

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We were talking cloud so I said Exchange Online. Exchange Online is still part of Hybrid so technically it's still required, but in this case it was free Teams which didn't. From what I've seen people have handful of issues getting Exchange to work with Teams when it's not hosted Online, but they say it should work per the doc. I've never actually had that scenario to know either way.