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Michael1410's avatar
Michael1410
Copper Contributor
Mar 26, 2020

Can't see my team in microsoft teams

Hello,

 

MY Co-worker created a team in Microsoft Teams and added me to it. But when I log into my account it says I don't have Access to this team. When I go further all I see is a empty mask without any Teams.

 

It is possible that I have 2 microsoft-accounts with the same mail adress. Can someone tell me where I Can talk with an employe that could check my accounts or what else I could try?

microsoft teams

10 Replies

  • Mark_Sykes's avatar
    Mark_Sykes
    Copper Contributor
    Apr 29, 2022

    Michael1410 

    I have just been in a meeting with a client and my business partner via our teams account.
    Neither my partner nor the client could see me, but they could both hear me.

    The client could see my partner, but I couldn't.

    I could see the client, but not my partner.
    This has only started happening in the last 2-3 months but it makes us look very unprofessional.
    My partner and I are logging on from separate machines and through different emails

     

  • Omar_Zrihni's avatar
    Omar_Zrihni
    Copper Contributor
    Nov 19, 2020

    Michael1410 Well, me too after 2 months now i can't find it, I did not touch my PC idk what happened but please help me.

     

    • pm10125's avatar
      pm10125
      Copper Contributor
      Jan 08, 2021

      I had an issue like the OP

       

      To fix, I logged into here.

      https://account.activedirectory.windowsazure.com/r#/groups

       

      make sure you are in the groups page (again click on the link after logging in)

      https://account.activedirectory.windowsazure.com/r#/groups

       

      Then click on "join group" - your team might be in here - request to join - then try teams again

       

      Omar_Zrihni 

  • Rinkabus's avatar
    Rinkabus
    Copper Contributor
    Nov 10, 2020

    Michael1410   I have the same issue where I have been added but my access email only takes me to the Teams Page and I can not even see the team on my drop down.  If I try to join then it asks for a code.  No bueno on the code either.

    I was invited to a team SELF POINT Management.  Not on list.

  • Bahareh Jamali's avatar
    Bahareh Jamali
    Copper Contributor
    Sep 15, 2020

    I have kind of the same problem, when owners add me to a new team, I cannot get that team in my Teams App. and cannot see any option to manually add those teams to my app.

     

    I logged off and logged back in to my team but no difference.

     

    can you pls help me with this?